Jasmin Drummond

Job Title: Business Administration Apprentice

Studied: Business Administration Apprentice

Employer: Bovis Homes Group Plc

Job: Customer Service Administrator

About my job

Why did you choose this career?

I knew I didn’t want to go to university or college as I wasn’t sure what I wanted to do. When I saw this apprenticeship at Bovis Homes, it was ideal. There are so many opportunities in the housing industry and through this apprenticeship, I’m able to work in lots of departments to find out what I enjoy.

I’ve been learning so much, gaining a qualification and earning a wage!

What do you do on a day-to-day basis?

I’m currently working in the sales and marketing department and it’s really interesting. There’s so much going on and the job is really varied.

From helping to organise events, such as show home launches, I also help out with invoicing, work on the company’s website and put together the customer welcome packs. I’ve been given a project to look at internal communications in the region, which is really interesting.

What departments have you worked in?

I’ve worked in both the build, and sales and marketing teams and it’s the people at Bovis Homes who are making my time here so rewarding.

I’m learning a huge amount about the site locations and what goes into selling homes and I would love a full-time role at Bovis Homes.

What do you like about what you do?

I really enjoy the variety of the work – no day is the same. I’m also able to get out and about, visiting our sites and meeting the sales and build team. Everyone is friendly and helpful – and I’ve learnt so much.

From early on, I felt really trusted and I've been given a range of responsibilities. For example, I’m in charge of the region’s intranet page which I really enjoy looking after.

Questions & Answers

What do you like to do outside of work?

I run for Birchfield Harriers in Birmingham. I’m aiming to compete in the English Schools’ Athletic Association championships at U20s level, in the 800 metres.

I run six days a week, and head to training after work. Lots of intense training. In the winter we run hills and long distance.