Profile

Andrew Somerville

"It was definitely the thrill of the sales and customer service-side of the industry that attracted me to the property business. In a former life I was a manager of a public house and have always been passionate about providing the best customer service possible"

Job Title: Regional Sales Manager

Employer: Miller Homes

Job: Sales Manager

About my job

About my job

I manage the Miller Homes sales team in the North East of England and drive them to achieve the highest quality in all aspects of their role, including, of course, selling our fantastic houses. We also focus on excellent customer care, making sure our buyers receive the best experience possible.

I work closely with technical and commercial departments making sure our development layouts are the best they can be. We also spend a lot of time on developing street scenes, an aspect which is very important to our clients when purchasing a Miller home.

I believe ‘the Miller Difference’, our business philosophy which puts the customer at the heart of everything we do, is driving us even harder to deliver our quality new homes. Miller Homes has given me the opportunity to have an effective influence on all aspects of the business from a day-to-day perspective, allowing me to make a difference.

I have 10 years’ experience within the industry which has given me the knowledge to get to where I am now. My main skills are being customer focused, sales driven and managing a team effectively to be the best we can be.

To someone wanting to get into the industry be open-minded, give 100% and manage the whole customer journey to provide the highest standard of care.

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